1. Overview
Zapphire Studios respects the privacy of clients, collaborators, voice talent, vendors, and website visitors. We aim to collect only the information needed to respond to inquiries, provide professional services, manage projects, improve our website, and meet business or legal obligations.
By using this website or contacting Zapphire Studios, you acknowledge the practices described in this Privacy Policy.
2. Information We May Collect
We may collect information you provide directly, such as your name, company, email address, phone number, project details, scripts, references, production notes, billing information, and messages sent through email, forms, or other communication channels.
We may also collect limited technical information when you visit the website, such as IP address, browser type, device information, approximate location, pages viewed, referring URLs, and usage data from analytics or security tools.
3. How We Use Information
We use information to respond to inquiries, prepare quotes, manage projects, deliver services, communicate with clients and collaborators, process payments, keep business records, protect the website, and improve our services.
We may also use contact information to send project-related updates or business communications. You can ask us to stop sending non-essential communications at any time.
6. Data Security and Retention
We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, or disclosure. No method of online transmission or storage is completely secure, so we cannot guarantee absolute security.
We keep information for as long as needed to provide services, maintain project and business records, resolve disputes, comply with legal obligations, and support legitimate business purposes. Retention periods may vary depending on the type of information and project requirements.
7. International Transfers
Zapphire Studios may work with clients, collaborators, and service providers in different countries. Information may be processed or stored outside your country of residence, where privacy laws may differ from those in your location.
8. Your Privacy Rights
Depending on where you live, you may have rights to request access to personal information, correction, deletion, portability, restriction of processing, objection to certain uses, or information about how your data is handled.
To make a privacy request, contact us using the email below. We may need to verify your identity before responding, and some information may be retained where required or permitted by law.
9. Children
This website and our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and delete it where appropriate.
10. Third-Party Links and Platforms
Our website may link to third-party websites, social media platforms, video platforms, file-sharing tools, or communication services. Their privacy practices are governed by their own policies, not this Privacy Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the website or services after changes are posted means you acknowledge the updated policy.
12. Contact
For questions about this Privacy Policy or to make a privacy request, contact Zapphire Studios at [email protected].